Batteries ASAP Questions
What are your hours of operation?
We are open Monday – Friday, 9:00 a.m. – 2:00 p.m. CST.
You may order from our website any time. However, orders must be placed before 2:00 p.m. CST, Monday – Friday, in order to be shipped on the same day.
Where is BatteriesASAP.com located?
BatteriesASAP.com is based in Dallas, Texas. Our contact information is below:
Metroplex Battery, Inc.
2750 Electronic Lane
Dallas, Texas 75220
214-956-8277 or 1-800-372-4066
I like the low battery prices on BatteriesASAP.com. Why can’t I find the same prices in stores?
At BatteriesASAP.com, we strive to bring you the best quality batteries, at some of the lowest prices you’ll find online. Because we only sell batteries online, we don’t have the same expenses and overhead as a brick-and-mortar store, and we pass the savings on to you.
How do I know I am getting quality batteries from Batteries ASAP?
We sell only name brand, high quality batteries with a proven history and the highest safety standards. You will always get what you pay for, never a bait-and-switch with substandard batteries that can sometimes be unreliable or even dangerous. All batteries are new and factory fresh, with a one-year manufacturer’s. warranty.
Suitable crosses are the same in voltage but may vary in amp hour (AH) capacity.
Does BatteriesASAP.com provide a warranty for the batteries it sells?
Most manufacturers offer at least a one-year warranty against defects and workmanship. BatteriesASAP.com will handle all warranty issues for the first 30 days from your date of purchase. After this period, warranty issues must be handled through the manufacturer. If you receive a defective product, please call 1-(800)-372-4066 and we will provide an RMA or manufacturers contact information.
Please click the link “Return Policy” on the menu for more details.
Will I get the exact battery I ordered, or will you substitute another brand?
At BatteriesASAP.com, you will always get what you order, no brand substitutions.* We can supply most major brands. The only time a substitution will be offered is if the product you order is out of stock. However, it will not be shipped without your prior approval.
*This does not apply to the Big Dog / Best Value section. Big Dog is our house brand. If you order a Big Dog product, we will ship you the exact product if we have it in stock. If not, we will ship out the most cost-effective replacement. We offer a wide selection of products from many brands, and for many applications.
How long has BatteriesASAP.com been in business? Can I trust you?
BatteriesASAP.com has been in business since 1996. Our parent company, Metroplex Battery, has been in business since 1988. We offer great pricing, fast service, high quality products and reliable delivery of the exact products you need.
I can’t find the battery I’m looking for on your website. Can you stock it?
If you do not see the battery you are seeking on this website, please call 1-800-706-7009. We can supply most major brand batteries and UPS systems.
How accurate are the battery dimensions? I want to ensure a correct fit.
Battery dimensions given on BatteriesASAP.com are generally accurate to within tenths of an inch. If the battery is a tight fit in your application, it is recommended that you check the dimensions carefully or purchase the direct replacement battery.
Do you offer discounts for large-quantity orders?
Yes. If you are purchasing large quantities or buy batteries often, call us at 1-800-706-7009 for discounts or discount coupons to save.
Why have prices of batteries gone up again?
Lead prices are rising. In the past year, costs of lead have risen over 120%. We have seen four price increases for some manufacturers, in this year alone. All of the manufacturers we carry have recently increased their prices, or will do so in the near future. We are doing our best to keep prices down, but have been forced to raise costs accordingly. We apologize for any inconvenience this may cause and hope you will continue to let us supply your battery needs.