Batteries ASAP Warranty procedures.
Batteriesasap.com (Power Factor Inc.) Will handle
any warranty issues within 30 days of purchase. The customer must contact us
first for an RMA number to be issued. The customer is required to ship defective
batteries (at their expense) for testing to:
Power Factor Inc.
2526 Manana Suite 102
Dallas, Texas 75220
Mark outside of box with RMA Number for proper
processing.
If battery is found to be defective,
Batteriesasap.com (Power Factor Inc.) will ship a replacement battery back
freight paid to customer. If battery is found to be good, the customer is
responsible for freight charges for us to return battery back to them.
Returns after 30 days from date of purchase.
Each manufacturer has their own policies for
warranty replacement. Batteriesasap.com (Power Factor Inc.) will assist with
warranty claims. In most cases the manufacturer requires the customer to obtain
an RMA number for the product to be returned for testing. Most require the
customer to pay shipping charges to return the product and if defective, most
manufacturers will issue a credit to Batteriesasap.com (Power Factor Inc.). Upon
receiving this credit, Batteriesasap.com (Power Factor Inc.) will issue the
customer a credit to the credit card used to purchase the product for the amount
of the product only.
