*** Note: Suitable crosses are generally the same VA (Volt Amp) rating and Input and
output voltages. More importantly the same technology. In general there are
three types of technologies used: Standby, Line Interactive, and Double
Conversion. Application determines the technology needed. To learn more about
which UPS is right for
your application click here.
What is the VA (Volt
Amp) Rating? VA is a measurement of power consumption. There are other
measurements used that you may find on equipment nomenclature such as W (watts)
or A (amps). This information may be needed to properly size the UPS. Most UPS
systems will show both Volt Amps & Wattage ratings.
If you are not sure of
the size UPS that you need or if you do not see the size UPS
you are seeking on this website please call 800-706-7009. We can supply most
size UPS Systems in many brands.
What sets us apart from all
of the rest of those buy on-line sites?
We care
about your business!
BatteriesASAP.com is the
official sales website for
Power Factor Inc. We have been in business
since 1996 serving the Dallas-Fort Worth metroplex and beyond and understand
your needs. Batteries ASAP allows us to offer great pricing and fast service to
those who know what they need. If you are not sure what product to purchase,
please call us @ 800-706-7009. We're here to help!
Brands are specific:
You will receive the brand you order. Orders
received before 2:00PM (CST) Monday - Friday (except holidays) will be shipped
the same day for stocked items. For out of stock items, orders will be processed
the same day if received before 2:00PM (CST) and will usually ship in 2-3 days.
You will receive an acknowledgement e-mail letting you know when your order is
estimated to ship. When the order ships you will receive an e-mail providing the
UPS tracking number.
Packaging:
All batteries & UPS systems shipped from our warehouse are wrapped in bubble
wrap and packed in a box with peanuts. Cases of batteries shipped from our
warehouse are wrapped in bubble wrap and double boxed. It is rare that batteries
shipped from our warehouse are damaged in shipping.
Freight
Costs: We charge
fair and accurate freight to keep the cost to you down. You can check freight
costs before you order by proceeding to the checkout with your order. When you
get to the area that requires your address simply enter your state & zip code
and apply freight costs. In most cases our end price including freight is lower
for single items or quantities than those who offer free freight.
Our process:
When we receive your order you will receive conformation e-mail with the
estimated ship time. In most cases (90% of orders) the e-mail will state, “ Will
ship within 24 hours ” and implies the product is in our stock. For orders
received before 2:00PM CST this means the order is being packed and will usually
ship the same day Monday - Friday (except holidays). Tracking numbers will be
e-mailed by 6:00PM CST. Orders received after 2:00PM CST will be processed the
following business day. Your credit card will not be charged until the
product ships.
Our "Get it
Right" Guarantee!
All shipments are double checked for correct part number
and quantities. If we ship the incorrect product or incorrect quantities, we
will make it right by shipping you the correct battery or additional quantities
and paying all of the freight costs including issuing a call tag for returned
battery (when applicable) in a timely manner. If we cannot provide the
replacement or additional products in a timely manner your money will be
refunded. Disputes must be presented within 30 Days of purchase.
We all make
mistakes. If you
find that the product you ordered is not the right one, its no problem. Simply
call for a Return Authorization Number and you can return it for a full refund
when you purchase the correct product from us, just pay the freight back.
Request must be within 30 days of purchase. Products must be received in good
condition and returned within 30 Days of RMA issuance.
Warranty:
Most UPS manufacturers offer at least a Two-year warranty against defects and
workmanship. BatteriesASAP will handle all warranty issues for the first 30 days
from date of purchase. After this period, warranty issues must be handled
through the manufacturer. If you receive a defective product please call and we
will provide an RMA or manufacturers contact information.
Drop
Shipments / Partial shipments: BatteriesASAP stocks most of the products we offer in our
warehouse located in Dallas, Texas. On occasion there will be a need to drop
ship your order from the manufacturer for one of the following reasons; we have
sold out of our stock or, large quantity orders that exceed what we have in
stock. If 2 or more different products are ordered and we are out of stock on a
given product it may partial ship from our warehouse and a manufacturers
warehouse. In general if you receive a conformation e-mail stating, “ Will ship
in 2-3 days ”, it is likely the product is being drop shipped from the
manufacturer. There may be a delay in getting a tracking number but product
should ship as expected. Currently we stock and ship approximately 90% of the
orders from our warehouse in Dallas.
Backorders:
From time to time a manufacturer will run out of stock and will cause us to
backorder the product until the manufacturer receives their stock. In this case
we will call and/or e-mail you to let you know the status and offer a comparable
battery that we have in stock if available. You may elect to wait for the
product to arrive, accept a substitute or cancel the order.
Expedited
Shipping: We offer
expedited shipping through UPS; Red (overnight), Blue (second day air) and 3 day
select. We understand the need to receive your batteries fast and will guarantee
shipping the same day if the order is placed before 2:00PM CST for products in
stock Monday - Friday (except holidays). If your need is urgent and you order
before 4:30PM CST please call us and we will do our best to get the order out
that day to meet your needs. If we happen to be out of stock, we have a great
relationship with all of the manufacturers we handle and will work with them to
expedite your order. If for any reason we cannot ship the product you ordered
as requested we will contact you immediately by phone and e-mail.
Batteries
for UPS Systems:
Many of the batteries we offer are used in Uninterruptible Power Systems.
Batteries are the reason for most (up to 80%) of UPS failures. Before replacing
your UPS you may want to replace your batteries.
Battery
Reminder: The
average life expectancy of most standby batteries is between 3-5 years.
At the 3-year mark it is likely the battery is losing capacity causing low
reliability and by the 5-year mark complete failure may occur. Please note in
the comments section when placing your order if you would like to be reminded in
3 years that your battery needs replacement. Please note the type of equipment
such as home alarm, UPS, emergency lighting etc. You can also include the serial
number of the equipment (optional). There is no charge for this service. You may
also elect to simply label the equipment with a date to replace the batteries.
It will save you time and money if you include this website for reference.
Never replace
a partial string of batteries! This is not an old wives tale, it's true! When you put new
batteries in a string with old batteries they will take on the characteristics
of the older batteries and will require replacement much sooner and cost more in
the long run. The charger will see the string as a single battery and older
batteries may cause over or under charging of the new batteries causing
premature failure. It will also cause the equipment to be less reliable.
Quantity
discounts are available. If you are purchasing large quantities or buy UPS's or batteries
often, call us at 800-706-7009 for discounts or discount coupons to save.
