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Thank you for visiting BatteriesASAP.com the online sales site for Power Factor Inc., A Division of Metroplex Battery
**Please note the following**
1. Please note that the prices on Batteriesasap.com are for online sales only. Prices in store are subject to change.
2. If your order is shipping via motor freight to a residence/limited access area, a $50 Residential/Limited Access fee will apply. If a lift gate is needed (required in residential areas) a $50 fee will apply. Any orders weighing over 150 lbs. or containing hazmat (Wet cell/Flooded batteries filled with acid) will ship via motor freight.
3. Our shipping department closes at 2pm CST. Orders placed after 2pm CST are not guaranteed to ship out that day. We ship Monday - Friday 9:00 am - 2:00 pm. Please keep this in mind if placing a Next Day, 2nd Day, or 3 Day Select order. Saturday delivery is NOT available.
4. You get what you order, no brand substitutions. We can supply most major brands. The only time a substitution will be offered is if the product you order is out of stock. But it will not be shipped without your approval first. *This does not apply to the Big Dog / Best Value section. Big Dog is our house brand. We will ship out a Big Dog product if we have stock. If not we will ship out the most cost effective replacement.* We offer a wide selection of products from many brands and for many applications.
5. For faster service, please place orders online. Phone orders will take additional time to process and no email communication will be given.
6. WE DO NOT OFFER FREE SHIPPING!!! We ship via the major freight lines for large orders. Shipping costs are not included in the price to help you compare apples to apples. Once you enter your zip code and ship-to state freight will be added to your order.
7. If you are tax exempt and do not want to be charged tax, please make a note in the comments section when placing your order. Then fax a copy of your tax exempt form to (214)654-0083. We do not charge tax to any state other than Texas.
8. Please be aware that in accordance with Texas Law, all customers buying batteries to be shipped in the state of Texas are subject to the Texas Battery Sales Fee. The Texas Battery Sales Fee is applied to Sealed Lead Acid batteries under the following criteria:
$2.00 per battery - for all 6V batteries = to or ^ than 10AH.
$3.00 per battery - for all 12V batteries = to or ^ than 10AH.
9. We will no longer ship on the customers account for our online orders. You will be charged for shipping. If you would like to ship on your own account please contact us and place your order over the phone with this request.
10. We no longer ship to countries outside of the USA due to the fees placed by customs that we cannot predict.
11. Orders can not ship to a P.O. Box. We ship via UPS and they must have an actual street address in order to deliver. If you add a ship to as your delivery address it may delay order processing.
This site is the official on-line sales site for
Power Factor Inc.
2750 Electronic Lane
Dallas, Tx 75220
Store Hours: Monday though Friday 9:00 am - 4:30pm CST
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*** Note: You will always receive the brand battery you order. BatteriesASAP.com will never substitute your order with another brand without your consent. We sell only name brand quality batteries with a proven history and the highest safety standards. You will always get what you pay for, never a bait and switch with substandard batteries that can sometimes be unreliable or even dangerous. All batteries are new and factory fresh with 1 year Mfg. warranty! Suitable crosses are the same in voltage but may vary in amp hour (AH) capacity. Dimensions are usually within tenths of an inch. If the battery is a tight fit in your application, it is recommended that you check the dimensions carefully or purchase the direct replacement battery.
How does the Ah (Amp Hour) rating affect a battery? The Ah (Amp Hour) rating is the capacity of the battery. It is like the size of the gas tank in your car. The larger Ah ratings will give more runtime. It is common to replace a 12V 4Ah battery with a 12V 5Ah battery in alarm systems and UPS Systems.
If you do not see the battery you are seeking on this website please call 800-706-7009. We can supply most major brand Batteries and UPS Systems.
What sets us apart from all of the rest of those buy on-line sites?
We care about your business! BatteriesASAP.com is the official sales website for Power Factor Inc., A Division of Metroplex Battery. We have been in business since 1996 serving the Dallas-Fort Worth metroplex and beyond and understand your needs. Batteries ASAP allows us to offer great pricing and fast service to those who know what they need. If you are not sure what product to purchase, please call us @ 800-706-7009. We're here to help!
Brands are specific: You will receive the brand you order. Just like any other product on the market, there is a difference with the quality from brand to brand. There are many websites that offer batteries but in many cases you may not receive the brand that you ordered or want, or you will find out that in the small print they state that their battery is just a suitable cross. The quality of a battery will affect the reliability of the equipment it is used in. Please contact us at 800-706-7009 and we will help guide you into the right battery for your application.
Orders received before 2:00PM (CST) Monday - Friday (except holidays) will be shipped the same day for stocked items. For out of stock items, orders will be processed the same day if received before 2:00PM (CST) and will usually ship in 2-3 days. You will receive an acknowledgment e-mail letting you know when your order is estimated to ship. When the order ships you will receive an e-mail providing the UPS tracking number.
Packaging: All batteries shipped from our warehouse are wrapped in bubble wrap and packed in a box with peanuts. Cases of batteries shipped from our warehouse are wrapped in bubble wrap and double boxed. It is rare that batteries shipped from our warehouse are damaged in shipping.
Freight Costs: We charge fair and accurate freight to keep the cost to you down. You can check freight costs before you order by proceeding to the checkout with your order. When you get to the area that requires your address simply enter your state & zip code and apply freight costs. In most cases our end price including freight is lower for single items or quantities than those who offer free freight. If your order is shipping to a residential area via motor freight there will be an additional $50.00 Residential Fee added to your total before the order is shipped.
Our process: When we receive your order you will receive conformation e-mail with the estimated ship time. In most cases (90% of orders) the e-mail will state, “ Will ship within 24 hours ” and implies the product is in our stock. For orders received before 2:00PM CST this means the order is being packed and will usually ship the same day Monday - Friday (except holidays). Tracking numbers will be e-mailed by 6:00PM CST. Orders received after 2:00PM CST will be processed the following business day. Your credit card will not be charged until the product ships.
Texas Customers Battery Sales Fee: Because we are located in Texas we are required by Texas law to collect a battery sales fee for batteries over 10Ah shipped to any address located in Texas. The Texas Commission on Environmental Quality uses revenue from the battery fee for many programs that help protect the state’s environment. The fee is $2.00 per battery for less than 12-volt batteries 10Ah and above and $3.00 per battery for 12 Volt or more 10Ah and above. Due to limitations on this Yahoo site we are unable to automatically calculate these charges. If you are ordering batteries shipping to an address in Texas, please place a note in the comments section that it is “OK to add Texas State Battery Sales Fee”. If this is not included in comments the order may be held until we contact you and get approval. Resellers may be exempt if they collect and report fee to the state. Please call 800-706-7009 if there are any questions or for exemption.
Our "Get it Right" Guarantee! All shipments are double checked for correct part number and quantities. If we ship the incorrect battery or incorrect quantities, we will make it right by shipping you the correct battery or additional quantities and paying all of the freight costs including issuing a call tag for returned battery (when applicable) in a timely manner. If we cannot provide the replacement or additional products in a timely manner your money will be refunded. Disputes must be presented within 30 Days of purchase.
Disposal of old batteries: Sealed Lead Acid type batteries must be recycled. Please dispose your batteries properly. It is illegal to throw this type of battery in the trash. We will dispose of your old sealed lead acid battery at no charge when you purchase a battery from us. Simply place in the box that you received you new battery in, pay shipping and ship it to us at Power Factor Inc., 2750 Electronic Lane Dallas, Texas 75220. Be sure to mark the box as "BAD Battery" or "Recycle Battery". Disposal laws do not apply to alkaline batteries. We do not accept Nickel Cadmium batteries for recycling.
We all make mistakes. If you find that the battery you ordered is not the right one, its no problem. Simply call for a Return Authorization Number and you can return it for a full refund (Less Freight), just pay the freight back. Request must be within 30 days of purchase. Battery must be received in good sellable condition and returned within 30 Days of RMA issuance.
Warranty: Most manufacturers offer at least a one-year warranty against defects and workmanship. BatteriesASAP will handle all warranty issues for the first 30 days from date of purchase. After this period, warranty issues must be handled through the manufacturer. If you receive a defective product please call and we will provide an RMA or manufacturers contact information.Please click the link "Return Policy" on the menu for more details.
Drop Shipments / Partial shipments: BatteriesASAP stocks most of the batteries we offer in our warehouse located in Dallas, Texas. On occasion there will be a need to drop ship your order from the manufacturer for one of the following reasons; we have sold out of our stock or, large quantity orders that exceed what we have in stock. If 2 or more different products are ordered and we are out of stock on a given product it may partial ship from our warehouse and a manufacturers warehouse. In general if you receive a conformation e-mail stating, “ Will ship in 2-3 days ”, it is likely the product is being drop shipped from the manufacturer. There may be a delay in getting a tracking number but product should ship as expected. Currently we stock and ship approximately 90% of the orders from our warehouse in Dallas.
Backorders: From time to time a manufacturer will run out of stock and will cause us to backorder the product until the manufacturer receives their stock. In this case we will call and/or e-mail you to let you know the status and offer a comparable battery that we have in stock if available. You may elect to wait for the product to arrive, accept a substitute or cancel the order.
Expedited Shipping: We offer expedited shipping through UPS; Red (overnight), Blue (second day air) and 3 day select. We understand the need to receive your batteries fast and will guarantee shipping the same day if the order is placed before 2:00PM CST for products in stock Monday - Friday (except holidays). If we happen to be out of stock, we have a great relationship with all of the manufacturers we handle and will work with them to expedite your order. If for any reason we cannot ship the product you ordered as requested we will contact you immediately by phone and e-mail. Please do NOT place orders for Saturday deliveries on this website. We do not offer Saturday deliveries.
Batteries for UPS Systems: Many of the batteries we offer are used in Uninterruptible Power Systems. Batteries are the reason for most (up to 80%) of UPS failures. If the batteries you order do not fix the problem you are having with your UPS and you purchase a replacement UPS from Power Factor Inc. we will give full credit of the batteries toward the purchase and even pay the freight of the batteries back to us. (Valid for 30 days from original purchase of batteries.) We can supply most major brands including APC, Powerware, MGE, Tripplite, Minuteman, GE, and many more. Please call and talk to one of our UPS application engineers @ 800-706-7009 for more info.
UPS Systems: Not all UPS systems are created equal. Generally there are 3 levels of protection most manufacturers offer. Click here to better understand the technologies offered or call us at 800-706-7009
Battery Reminder: The average life expectancy of most standby batteries is between 3-5 years. At the 3-year mark it is likely the battery is losing capacity causing low reliability and by the 5-year mark complete failure may occur. Please note in the comments section when placing your order if you would like to be reminded in 3 years that your battery needs replacement. Please note the type of equipment such as home alarm, UPS, emergency lighting etc. You can also include the serial number of the equipment (optional). There is no charge for this service.
Quantity discounts are available. If you are purchasing large quantities or buy batteries often, call us at 800-706-7009 for discounts or discount coupons to save.
Are your Batteries Bad?
Batteries may still read the proper voltage with a volt meter when under charge or off charge even when they are bad. To properly test a battery it should be done with either a load on it or by using battery-testing equipment.
Batteries used in most standby equipment such as UPS systems, emergency lighting, alarm systems, etc. will have a low voltage disconnect (LVD) that will disconnect the battery from being discharged below 87.5% of nominal voltage.
Example; 12 Volt Battery X 87.5% = 10.5 volts therefore a 12V battery will stop discharging at 10.5 volts. This also applies to strings in series.
Example; 4-12V batteries in series will produce 48 Volts. 48 X 87.5% =42V This string will be disconnected from the circuit from the LVD at 42V.
Never replace a partial string of batteries! This is not an old wives tale, it's true! When you put new batteries in a string with old batteries they will take on the characteristics of the older batteries and will require replacement much sooner and cost more in the long run. The charger will see the string as a single battery and older batteries may cause over or under charging of the new batteries causing premature failure. It will also cause the equipment to be less reliable.
Attention: Lead prices are rising! In the past year costs of lead have risen over 120%. So far we have seen up to 4 price increases for some manufacturers this year alone. All of the manufacturers we carry have or are increasing their prices again this month or in months to come! We are doing our best to keep prices down but have been forced to raise prices accordingly. We apologize for any inconvenience this may cause and hope you will continue to let us supply you with your battery needs.